POLICIES

We want to give out customer the best shopping experience. You will find a list of all our policies below.

After reviewing this information and make a purchase you , therefore, agree to the terms and conditions of our store policies.

REFUNDS

Due to the nature of the product return or exchanges are not allowed. No exceptions. All sales are final.

Missing/Incorrect/Damage items :

Please verify your order once received .If any of the items is damages, missing or incorrect please contact us by mail in the next 48 hours after your order is delievered so we can help you solve the issue.

SHIPPING

(Processing could take up to 2-3 business days) .

In case of a sale it could take up to 4-5 business days to process.

All nail supply orders are going to be processed in 1-3 business days.

Shipping time does not include the order being processed.

We are not responsible for any packages lost in transit. Tracking info is provided in your email on file when shipping starts.

In need of more information

Read our FAQs

if needed after that send us an email :

yvelinemakeup@hotmail.com

ORDER CANCELLATIONS

We reserve the right to refuse or cancel any order placed with us .

If any order appears to be fraudulent we reserve the right to cancel it without notice.

ACCURACY OF INFORMATION

We aim to make our digital colours as accurate as possible to the actual product . Colors may differ slightly.